Shipping policy

Shipping Policy

We aim to deliver your order safely and promptly, using trusted shipping partners.

Delivery Methods

  • Jewellery: Sent via Royal Mail Tracked 24 or Tracked 48. You may select your preferred service at checkout.

  • Vases & Fragile Home Décor: Shipped with DPD, ensuring safe handling and reliable delivery.

Processing Times

  • Orders are typically processed and dispatched within 1–2 business days.

  • You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Delivery Estimates

  • Royal Mail Tracked 24: Usually delivered within 1 working day after dispatch.

  • Royal Mail Tracked 48: Usually delivered within 2 working days after dispatch.

  • DPD: Typically delivered within 1–2 working days after dispatch.

Shipping Costs

  • Calculated at checkout based on your chosen delivery method and destination.

Additional Information

  • Delivery times are estimates and may be affected by external factors such as postal delays or peak seasonal demand.

  • Please ensure your delivery address is correct at checkout. We cannot be held responsible for parcels delivered to an incorrect address provided by the customer.

If you have any questions about your delivery, please contact our customer care team with your order number.